These terms govern your use of tech365 services. Please read them carefully before using our platform.
Last updated: 24 July 2025
By accessing or using tech365 services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.
These terms apply to all visitors, users, and others who access or use our services, including educational institutions, teachers, students, and administrators.
Managed IT Services: We provide comprehensive IT management, support, and maintenance for educational institutions.
Network Security: Advanced cybersecurity solutions designed specifically for schools and academies.
Device Management: Complete device lifecycle management including deployment, configuration, and support.
Technical Support: 24/7 technical support and helpdesk services for educational environments.
Accurate Information: You must provide accurate, current, and complete information when using our services.
Authorised Use: You may only use our services for lawful purposes and in accordance with these terms.
Security: You are responsible for maintaining the confidentiality of your account credentials and for all activities under your account.
Compliance: You must comply with all applicable laws, regulations, and educational policies when using our services.
You agree not to engage in any of the following prohibited activities:
Availability: We strive to maintain 99.5% uptime for our core services, with scheduled maintenance windows announced in advance.
Support Response: Priority support tickets will be acknowledged within 2 hours during business hours (9 AM - 5 PM, Monday-Friday).
Emergency Support: Critical issues affecting educational operations will receive immediate attention 24/7.
We are committed to protecting your data and privacy. Our data handling practices are governed by:
For detailed information about how we handle your data, please review our Privacy Policy.
To the maximum extent permitted by law, tech365 shall not be liable for any indirect, incidental, special, consequential, or punitive damages, including but not limited to loss of profits, data, use, goodwill, or other intangible losses resulting from your use of our services.
Either party may terminate the service agreement with 30 days written notice. We reserve the right to suspend or terminate services immediately if:
If you have questions about these Terms of Service, please contact us:
Email: legal@tech365.co.uk
Phone: 0333 049 8800
Address: tech365, London, United Kingdom
These Terms of Service may be updated from time to time. We will notify you of any material changes by posting the updated terms on our website. Continued use of our services after such changes constitutes acceptance of the new terms.