Your privacy is important to us. This policy explains how we collect, use, and protect your personal information.
Last updated: 24 July 2025
Personal Information: Name, email address, phone number, job title, and school/organisation details when you contact us or request services.
Technical Information: IP address, browser type, device information, and usage data through cookies and analytics tools.
Communication Records: Records of correspondence, support tickets, and feedback you provide to us.
Service Delivery: To provide, maintain, and improve our IT services and support.
Communication: To respond to inquiries, provide customer support, and send service-related notifications.
Legal Compliance: To comply with legal obligations, resolve disputes, and enforce our agreements.
Business Operations: For internal analytics, quality assurance, and business improvement purposes.
GDPR Compliance: We comply with the General Data Protection Regulation and UK data protection laws.
Security Measures: We implement appropriate technical and organisational measures to protect your data.
Data Retention: We retain personal data only as long as necessary for the purposes outlined in this policy.
Your Rights: You have the right to access, rectify, erase, or restrict processing of your personal data.
We use cookies and similar tracking technologies to:
You can manage cookie preferences through your browser settings or our Cookie Policy.
We may use third-party services for analytics, customer support, and business operations. These services have their own privacy policies, and we encourage you to review them.
If you have questions about this Privacy Policy or wish to exercise your data protection rights, please contact us:
Email: privacy@tech365.co.uk
Phone: 0333 049 8800
Address: tech365, London, United Kingdom
This Privacy Policy may be updated from time to time. We will notify you of any significant changes by posting the new policy on our website.