Round-the-clock technical support and maintenance ensuring your school's technology runs smoothly. Expert help is just a call away, 365 days a year.
Choose the support level that matches your needs and budget. All plans include our expert technical knowledge and commitment to your success.
Basic support package for smaller schools
Comprehensive support for growing schools
Premium support for large institutions
Choose the support channel that works best for your situation. Our expert team is available through multiple contact methods.
Speak directly with our expert technicians for immediate assistance.
Submit detailed support requests with full documentation.
Quick answers to simple questions through our chat interface.
Critical issue escalation for system-down emergencies.
From simple password resets to complex network problems, our expert team handles every type of technical challenge schools face.
Our commitment to excellence shows in every metric that matters to schools
Faster than industry standard
First contact resolution rate
365 days a year support
Customer satisfaction rating
Real experiences from IT coordinators and school leaders who depend on our support team
“When our network went down during exam week, tech365 had an engineer on-site within 2 hours. Their response time and expertise saved our assessments.”
“The 24/7 support gives us complete peace of mind. Whether it's 3am or 3pm, there's always someone knowledgeable ready to help.”
Join hundreds of schools that rely on our expert support team for their technology needs. We're here when you need us most.